VinDo Technology Limited Privacy Policy

Version No 1.7 - July 2025

Managing Client Personal Data

We are committed to protecting the privacy and security of our clients’ personal data in accordance with the General Data Protection Regulation (GDPR) and all applicable data protection laws.

How We Collect and Use Personal Data:

We collect only the personal data necessary to provide our services, such as contact details, business information, and relevant communications. This data is used solely for the purposes of delivering our services, managing our client relationships, and fulfilling our contractual and legal obligations.

Data Security and Confidentiality:

All personal data is stored securely and accessed only by authorised personnel. We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse.

Data Sharing and Third Parties:

We do not share your personal data with third parties except where required by law, with your explicit consent, or as necessary to deliver our services (for example, with trusted service providers who are also GDPR compliant).

Your Rights:

You have the right to access, correct, or request deletion of your personal data at any time. You may also object to or restrict certain types of processing, and you have the right to data portability. To exercise these rights, please contact us using the details provided on our website.

Retention:

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Contact:

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your rights, please contact us at [insert contact email or form link].

We recognise that from time to time things don’t happen as expected and that this can lead to dissatisfaction or a need to make that dissatisfaction clear. We value the relationships we have with our clients, our suppliers and our staff and the open communication that flows from these relationships. We recognise that raising concerns when clients are not happy provides us with valuable feedback to enable us to rectify any wrongs and improve our service for all.

If you are less than satisfied, please feel free to raise the concern with us. We will investigate the matter and get back to you with a response as quickly as possible.